Frequently Asked Questions
Updated regularly with our most frequently asked questions.
How can I confirm that my order is processed successfully?
Once the order is placed, you will receive a confirmation by SMS and Email.
Do I have to be a Zain customer to buy from the Online Store?
No, Non-Zain customers can buy from the Online Store as well.
How can I check my order status?
You can check your order status by using the tracking functionality in the support section.
When should I expect my order to be delivered?
The order will be delivered within one to three working days.